The Bold New Way to Wear Your Faith

FAQ's

Got questions? We’ve gathered the answers to the things we’re asked most. If you can’t find what you’re looking for, our Faith Fam Support Team is just an email or DM away—so don’t hesitate to reach out!

Orders & Shipping

Below are some common questions about orders and shipping

How long will it take to receive my order?

Because every item is printed on demand, please allow 2–4 business days for production plus 3–7 business days for standard US shipping. You’ll get a tracking link the moment your order leaves our facility. International shipping averages 6–14 business days, depending on customs.

Do you offer expedited shipping?

We currently provide free standard shipping on all orders within the United States, so we don’t offer paid expedited options. Because each item is made to order, we encourage you to purchase early—especially before holidays—to allow for our 2–4 business‑day production window and the carrier’s transit time.

Where do you ship from?

We partner with a network of vetted Printify production partners across the U.S. and abroad. Your item is printed at the facility closest to your delivery address—often in North Carolina, Texas, California, Ontario (Canada), or Riga (Latvia)—to keep transit times short and reduce our carbon footprint. The exact location may vary by product and stock availability.

Do you ship internationally?

Not at this time—we currently ship only within the United States. We’re exploring options to serve our global Faith Fam, so stay tuned!

Product & Sizing

Below are some of are common questions about product & sizing

Are your tees women’s or unisex?

We offer both retail‑fit unisex tees and women‑specific tees so you can choose the cut you love. Unisex tees have a modern, true‑to‑size fit, while women’s tees follow traditional women’s sizing for a slightly slimmer silhouette. Items made with the women’s cut are clearly labeled “Women’s Tee” in the product title and description. Every product page also includes an easy‑to‑read size chart—check it out or message us anytime for personalized fit advice.

What fabrics do you use?

Soft, ringspun cotton blends (52% cotton / 48% poly) for vibrant prints that breathe well. Hoodies are mid‑weight fleece (80/20 cotton‑poly). All inks are water‑based and OEKO‑TEX®‑certified.

Will the design crack or peel?

Nope! We print using direct‑to‑film (DTF) and premium plastisol transfers cured at 320 °F, so your artwork remains bold wash after wash.

Returns & Exchanges

Below are some common questions about our returns and exchanges

What if my item doesn’t fit?

We offer 30‑day hassle‑free exchanges on unworn, unwashed items. Start by emailing support@sunbriteapparel.com with your order number and desired size, and we’ll guide you through the quick swap process.

Do you accept returns?

Yes—we accept returns for store credit within 30 days. Custom or personalized items (e.g., embroidered names) are final sale unless they arrive damaged. Read our return policy for more info.

My order arrived damaged. What now?

Snap a photo and email us within 7 days of delivery—we’ll replace it or refund you ASAP. We stand behind our quality 100%.

Care Instructions

Keep your Sunbrite gear looking fresh with these easy wash guidelines.

How should I wash my Sunbrite gear?

Turn inside out, machine‑wash cold, gentle cycle. Tumble dry low or hang. Avoid bleach and do not iron directly on the print. More information can be found under each product.

Discounts & Promotions

Savings hacks, coupon instructions, and group order info.

How do I use my discount codes?

Enter your discount codes in the “Gift card or discount code” box at checkout. One use per customer, valid on full‑price items only.

Do you offer bulk or church group pricing?

Absolutely! Email support@sunbriteapparel.com with quantities and deadlines, and we’ll send a custom quote (minimum 25 pieces).

Mission & Giving

See how every purchase fuels ministry and ethical production.

How much of my purchase goes to ministry?

We tithe 10% of net proceeds monthly to our local church’s building fund and outreach programs. Follow our IG stories for impact updates.

Email & SMS Sign‑Ups

Stay in the loop via email or text messages with weekly encouragement and exclusive deals.

How do I sign up for your email newsletter?

Scroll to the footer of any page and drop your email in the “Join the Faith Fam” box. You’ll receive weekly devotionals, first dibs on new drops, and 15 % off your first order.

How do I join the Faith Fam SMS club?

Text FAITH to 833‑834‑0942 and follow the prompts. Message & data rates may apply. Expect verse‑of‑the‑day encouragement plus flash deals. Reply STOP anytime to opt out.

Still Need Help?

DM us on Instagram @SunbriteApparel or send a message here—real humans, real fast replies (Mon–Fri, 9 am–5 pm ET).